Feedback from Tim from Yuma, AZ     Age 49
Passenger on a 4-day Upper Canyon trip in May 2014

Was your reservation agent courteous and informative?: Yes

Was there any additional info you wish you had known before your trip? (transportation, packing, on-river): I would probably pack a pair of flip flops for the beach camp in addition to my river sandals and hiking boots. Did not need gloves on boat.

If you could have the guides improve in any area, what would it be?: No complaints. I was really impressed with the guides.

Did you feel the equipment and rafts were adequate and suited your needs?: Yes

What was your favorite meal?:   Salmon grilled by Riley was excellent, garlic mashed potatoes and steak

What was your least favorite meal?: Chicken over cooked some but otherwise very good menu choice

Did you feel the food on your trip was nutritional and presented in a pleasing manner?: I enjoyed all of the meals.

What changes would you suggest for our menu?: Maybe omelets for breakfast

If you could change anything about the trip, what would that be?: Windy weather and blowing sand during second and third night made it difficult to sleep. A lot of our group were older but in great shape having done marathons, half-marathons, etc. There were a few who were really in denial about their ability to hike Bright Angel trail though. Despite all of your warnings, I think a few should not have been there and around 5 people barely made it to the van by 5:30 pm. A few were not in good medical condition and did not train accordingly. 

Additional Comments?  In general, I was really impressed with the guides. It is difficult to find people who are skilled in river running, personable and good at story telling during the trip, able to cook well, and be knowledgeable about the history and geology of the canyon. Very impressed with Matt’s leadership skills. Joe was very personable. Julie had great knowledge of the river and Riley was great at interacting with all of the river riders. All four were very well rounded in their skills, professionalism and personal qualities.